Your data rights
Two promises, kept in the product itself: you can take everything with you, and you can make everything disappear. Both are self-serve, complete, and require no email, no support ticket, no waiting on a human.
Export everything
From any Humrah app: Settings → Account → Your data → Export my data
- Tap Export my data. We assemble a single ZIP in the background and notify you when it's ready (usually minutes).
- Download it from the same screen. The link stays live for 7 days, then the file is deleted from our servers.
The ZIP contains everything, in open formats: your account details, every uploaded book (the original EPUB), covers, highlights and notes (Markdown + JSON), bookmarks, reading sessions and positions, recaps, your AI conversation history, practice questions, shelves, social activity, voice audio you paid to synthesize, and your sync journal. A README inside explains the layout.
What's not in it: nothing of yours is held back. The only exclusions are our internal operational records (server prompts and security token hashes) — none of which contain data you gave us that isn't already in the export.
Delete everything
From any Humrah app: Settings → Account → Danger zone → Delete my account
- Type your account email to confirm — deliberately, exactly.
- Your account enters a 7-day grace period. Nothing is lost yet; you can cancel from the same screen at any point in those 7 days. The grace period is the confirmation step.
- After 7 days, deletion runs: a hard delete, not a deactivation. Books, highlights, notes, positions, conversations, voice profiles and attestations, social activity, sync history, telemetry (if you'd opted in) — all gone, irreversibly. Your voice profile is also deleted from our voice provider.
- You'll get one goodbye email. Your email address is freed — signing up again later starts a completely blank account.
Backups: encrypted backups expire on a 30-day cycle, so deleted data ages out of every backup within 30 days of the deletion running. We keep a minimal deletion receipt (an audit record that a deletion happened, not your data) as required for legal accountability.
Smaller rights, same spirit
- Correction — your data is editable in the app directly (display name, books, notes, shelves). For anything you can't edit in-app, email us and we'll fix it.
- Telemetry consent — opt out any time in Settings; revoking deletes the events already collected, not just future ones.
- Voice consent — revoke any time; your voice profile is removed from Humrah and the synthesis provider.
- Third-party sharing — integrations see nothing unless you enable sharing; disabling it is instant and retroactive (they can no longer query anything).
- Reading without any of this — Humrah works without an account at all, and the AI off-switch turns off every cloud AI feature while the reader keeps working.
The legal footing
These controls implement your rights of access and portability (GDPR Art. 15 & 20), erasure (GDPR Art. 17), and the corresponding rights under India's DPDP Act. If anything here doesn't work as promised, that's a bug of the highest order — tell us at [email protected]. You can also complain to your local data-protection authority (EU) or the Data Protection Board of India.